How to Change SRD Phone Number? Detailed Guide

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Change SASSA SRD Phone Number

If you have lost your phone or are switching networks, you’ll need to Change SRD Phone Number with SASSA. Your registered number is important for grant payments and updates. Without it, you might miss key notifications from SASSA SRD.

SASSA allows you to Change SRD Phone Number online in a few simple steps. However, before proceeding, report any lost or stolen phone to protect your account. In this guide, you’ll find an easy way to update your number and keep your grant access secure.

How to Change SRD Phone Number?

Ok, let’s delve deep into step by step guide about changing your SRD phone number;

  1. First of all, open the SASSA official website on your phone or computer .
  2. Log in to your account by entering your South African ID number and your 6-digit App ID.
  3. Click “Submit” to verify your identity.
  4. Select the “Change Phone Number” option from the menu.
  5. Enter your new mobile number, ensuring it is registered under your name.
  6. You will receive a one-time password (OTP) via SMS on your new number.
  7. Enter this OTP and click “Verify PIN“.
  8. Confirm your request by clicking “Submit” when prompted.
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Once completed, your new number will be linked to your SASSA profile. Wait for up to 15 days for the changes to take effect.

How to Change SRD Phone Number without Application ID?

Need to change your SRD phone number without an application ID? Don’t worry! There is still a way to update your contact details quickly and easily. Follow these steps to change your SAASA SRD Phone number without Application ID;

  • Visit your nearest SASSA office with your national ID and any SASSA-related documents.
  • Speak to a SASSA representative and request a phone number change.
  • Provide your ID for verification.
  • Share the new phone number you want to register.
  • Fill out the phone number update request form.
  • Double-check all details and submit the form.

How to Report SASSA About Your Stolen Phone?

If your phone is stolen, it’s crucial to report it to SASSA to prevent unauthorized access to your grant. Follow these easy steps:

  1. Go to the official SASSA website: Open https://srd.sassa.gov.za/sc19/auth.
  2. Enter your ID number: Type your 13-digit South African national ID.
  3. Acknowledge changes: Confirm if your phone number has been altered without your permission.
  4. Select “YES” to submit the report.
  5. Get confirmation: SASSA will acknowledge your report and guide you on the next steps.
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For additional security, report the theft to your network provider and request a new SIM card. Visit your nearest SASSA office if you need further assistance.

Common FAQs about Change SRD Phone Number

Why is it Important to Update my Phone Number with SASSA SRD?

Your registered phone number is essential for receiving grant payments and updates. Without it, you might miss key notifications regarding your SRD grant.

What should I do if I lost my SASSA phone number?

If you lost your SASSA phone number, update it online via the SASSA SRD website or visit a SASSA office with your ID to request a change. Also, report the loss to your network provider for security.

Will the Person who Found my Phone can Change the Details of my SASSA application?

No, the person who found your phone cannot change your SASSA SRD application details without your ID number and Application ID. However, if they access your phone, they may attempt to misuse your grant details.

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