SRD SASSA Status Check

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Check Status

If you’ve applied for the SASSA SRD R370 Grant, you might be wondering how to check your application status. The South African Social Security Agency (SASSA) provides multiple ways for beneficiaries to track their application and payment details. Let’s check out these methods

The SASSA provides financial assistance to vulnerable individuals through various grants, including the Social Relief of Distress (SRD) grant. If you have applied for the R370 SRD grant, it is crucial to check your application status regularly to ensure timely payments and resolve any issues.

SASSA SRD R370 May Payment Dates 2025

Beneficiaries of SASSA can expect their grants to be disbursed as follows:

Grant Type	Payment Date
Older Persons Grant	3 June 2025
Disability Grant	4 June 2025
Children’s Grant	5 June 2025
SRD R370 Grant	20 June – 27 June 2025

To check your specific payment dates, enter your application ID and phone number on the SASSA Status Check Portal and click the “Check Status” button. This will display your payment dates for the current and past months.

SASSA Payment Schedule (April 2025–March 2026)

Month	Older Persons	Disability	Children’s
April 2025	Wednesday, 2nd April	Thursday, 3rd April	Friday, 4th April
May 2025	Tuesday, 6th May	Wednesday, 7th May	Thursday, 8th May
June 2025	Tuesday, 3rd June	Wednesday, 4th June	Thursday, 5th June
July 2025	Wednesday, 2nd July	Thursday, 3rd July	Friday, 4th July
August 2025	Tuesday, 5th Aug	Wednesday, 6th Aug	Thursday, 7th Aug
September 2025	Tuesday, 2nd Sep	Wednesday, 3rd Sep	Thursday, 4th Sep
October 2025	Thursday, 2nd Oct	Friday, 3rd Oct	Saturday, 4th Oct
November 2025	Tuesday, 4th Nov	Wednesday, 5th Nov	Thursday, 6th Nov
December 2025	Tuesday, 2nd Dec	Wednesday, 3rd Dec	Thursday, 4th Dec
January 2026	Tuesday, 6th Jan	Wednesday, 7th Jan	Thursday, 8th Jan
February 2026	Tuesday, 3rd Feb	Wednesday, 4th Feb	Thursday, 5th Feb
March 2026	Tuesday, 3rd Mar	Wednesday, 4th Mar	Thursday, 5th Mar

✅ Payments usually reflect in your account a few days after these dates.
✅ SASSA reviews financial situations regularly — you do not need to reapply every 3 months.
✅ Always make sure your details are up to date to avoid delays.

SASSA Payment Increases for 2025

Great news for SASA 350 recipients! SASA has announced an increase in payments, set to take effect from April 1, 2025. This adjustment aims to help them cope with the rising cost of living. Below is the list of increased amounts for each grant.

Grant Type	Increase Amount	New Amount (April 2025)
Old Age Grant	+R130	R2,315
Disability Grant	+R130	R2,315
Care Dependency Grant	+R130	R2,315
War Veterans Grant	+R130	R2,335
Foster Care Grant	+R70	R1,250
Grant-in-Aid	+R30	R560
Child Support Grant	+R30	R560
SRD (R350 Grant)	+R20	R370

SASSA Status Check 2025

We have launched an easy-to-use and free tool for the convenience of SASSA beneficiaries to check their SASSA Status. You can check your SASSA Status by following the steps below:

Step-by-Step Guide to Check Your SASA370 Status

Checking your SASSA application status is easy:

1. First of all, grab your smartphone, tablet, or laptop and connect to the internet.
2. Open your web browser and visit our website.
3. On the homepage, find the SASSA Status Checker tool.
4. Enter your details, such as:
   • Your registered mobile number (10 digits)
   • Your South African ID number (13 digits)

5. Click “Check Status” and instantly view your application results.

You can try this SRD Status Check tool if this tool doesn’t work.

srd.sassa.gov.za Status Check Online

One of the most reliable ways to check your status is through the SASSA SRD website.

1. Visit the official SASSA SRD website.
2. Scroll down to the “Check Status” section.
3. Enter your South African ID number and your registered cell phone number.
4. Click “Submit” and wait for the system to display your application status.

SASSA Check Status via WhatsApp

SASSA allows beneficiaries to check their status using WhatsApp.

1. Save the SASSA WhatsApp number (+27 82 046 8553) on your phone.
2. Open WhatsApp and start a chat with the saved number.
3. Send the message: “Status”
4. Provide your ID number and phone number when requested.
5. Wait for a response with your current status.

Check via SASSA Toll-Free Number

You can also call SASSA’s toll-free number to check your SRD status.

1. Dial 0800 60 10 11 on your phone.
2. Follow the automated prompts or ask to speak to an agent.
3. Provide your ID number and other necessary details.
4. The agent will verify your status and provide an update.

Check SASSA SRD Status via SMS

Moreover, SASSA can send status updates via SMS to your registered phone number.

1. Open your SMS app and create a new message.
2. Type “SASSA Status” followed by your ID number.
3. Send the message to 082 046 8553.
4. Wait for an SMS response with your application status.

Use the Moya App to Check SASSA Status

The Moya App allows you to check your SASSA SRD R350 grant status without data.

1. Download the Moya App from the Google Play Store or Apple App Store.
2. Open the app and navigate to the SASSA Services section.
3. Click on “Check SRD Status”.
4. Enter your ID number and phone number.
5. Your application status will be displayed.

Visit a SASSA Office in Person

If you prefer face-to-face assistance, you can visit your nearest SASSA office.

1. Locate the nearest SASSA office using Google Maps or the SASSA website.
2. Bring your ID document and any necessary paperwork.
3. Speak to a SASSA official and request an update on your SASSA SRD R350 grant Status.

Your eWallet (If You Use a Bank Payment Option)

If you receive your SASSA SRD R350 grant via eWallet, you can check your payment status through your bank’s eWallet balance inquiry.

1. Dial the eWallet USSD code for your bank:
   • FNB eWallet: *120*277#
   • Nedbank MobiMoney: *120*001#
2. Follow the prompts to check your balance.
3. If funds have been deposited, your grant has been paid.

SASSA SRD R350 App Download

SASSA is also working on an official SRD R350 grant app, which some applicants may already have access to.

1. Download the SASSA SRD R350 App (if available) from the Google Play Store.
2. Log in with your ID number and registered phone number.
3. Navigate to the Check Status section.
4. View your current application and payment status.

Bank Account Balance Inquiry

If you receive your SRD grant via a bank account, you can check your status by viewing your latest bank transactions.

1. Use internet banking or your bank’s mobile app to check your latest transactions.
2. You can also dial your bank’s USSD balance check code:
   • FNB: 120321#
   • Capitec: 1203279#
   • Nedbank: 120001#
   • Absa: 1202272#
3. If you see a deposit from SASSA, it means your payment has been processed.

Check via SASSA Call Center (0860 601 011)

Another direct way to check your SRD grant status is by calling the SASSA Call Center.

1. Dial 0860 601 011 on your phone.
2. Listen to the automated menu and select the option for SRD Status Check.
3. Enter your ID number when prompted.
4. Speak to a SASSA agent if needed.
5. The agent will check your status and give you the latest update.

Common Sassa Status Meanings

When you check your SASSA SRD grant status, you may see different terms indicating the progress of your application. Understanding these terms will help you determine what steps to take next.

Pending

If your SASSA status shows “Pending,” it means that your application has been received but has not yet been processed. SASSA is still verifying your personal information, financial details, and eligibility. This stage can take time, especially when there is a high number of applications being reviewed. If your status remains pending for an extended period, continue checking for updates on the SASSA website.

Approved

An “Approved” status means that your application has been successfully processed, and you qualify for the SRD R370 grant. However, approval does not automatically mean that your payment has been made. You should check for updates regarding your payment date and ensure that your banking details are accurate to avoid delays. If everything is in order, SASSA will process your payment, and you will receive a notification once the funds are available.

Declined

If your application is marked as “Declined,” it means that SASSA has determined you do not meet the eligibility criteria for the SRD grant. A reason for the rejection will usually be provided, such as “Alternative Income Source Identified” or “UIF Registered.”

If you believe this decision is incorrect, you can submit an appeal through the Independent Tribunal for Social Assistance Appeals (ITSAA) at https://srd.dsd.gov.za/appeals. It is important to file your appeal within the stipulated timeframe for reconsideration.

Alternative Income Source Identified

This status appears when SASSA detects that you receive more than R624 per month from another source. This could include salaries, UIF benefits, or other financial assistance. Since the SRD grant is intended for those with little to no income, this status leads to automatic disqualification.

If you believe this determination is incorrect, you may submit an appeal and provide supporting evidence to prove that you do not have a consistent alternative source of income.

UIF Registered

A “UIF Registered” status means that your name appears in the records of the Unemployment Insurance Fund (UIF), indicating that you receive unemployment benefits.

Since the SRD grant is only for individuals who are not receiving government financial support, this status leads to rejection. If you are no longer receiving UIF payments but are still listed in the system, you must appeal and clarify your financial situation.

Bank Details Pending

If you see “Bank Details Pending,” it means your application has been approved, but SASSA has not yet received or verified your banking details. This step is crucial because, without verified bank details, SASSA cannot process your payment.

To resolve this, log in to the SASSA SRD website and update your banking information. Ensure that the account you provide is in your name, as SASSA does not process payments to accounts belonging to someone else.

Reapplication Pending

This status indicates that you need to submit a new application for the SRD grant. SASSA often requires reapplications when a new payment cycle begins or when previous applications expire.

If you see this status, visit the official SASSA website and complete a new application. Ensure that all information you provide is accurate and up-to-date to avoid unnecessary delays.

Payment Processing

A “Payment Processing” status means that your application has been approved and SASSA is preparing to send your funds. This process involves verifying your bank account details and ensuring that your payment is processed correctly.

The time it takes for the payment to reflect in your bank account may vary. If your payment is delayed too long, verify your banking details and contact SASSA for assistance if necessary.

Failed

If your status shows “Failed,” it means that your application was not successfully processed due to an error or missing information. This could be a technical issue, incorrect personal details, or failure to meet the eligibility criteria.

To fix this, you may need to reapply by submitting a new application. Before doing so, ensure that all your details are correct and that you have provided the necessary documentation.

Status Not Found

If your status shows “Status Not Found,” it means that SASSA cannot locate your application in their system. This could be due to a system delay, an incomplete application, or an error during submission. If this happens, check whether you submitted your application correctly.

If you are certain that you applied but still see this status, try checking again later. If the issue persists, you may need to contact SASSA’s helpline for further clarification.

What to Do If Your SASSA Status Check Fails?

When your SASSA grant application status reads “fail,” it doesn’t necessarily mean the end of your application process. This guide will help you understand the steps you can take to potentially recover and resubmit your application.

Understanding the Failure Status

A failed status indicates that your current application has not been processed successfully. However, this doesn’t mean you cannot receive the grant. There are several constructive steps you can take to address the situation.

Recommended Actions

1. Initial Verification
   • Wait a short period and check the status again.
   • Technical website issues can sometimes cause temporary processing failures.
2. Comprehensive Application Review
   • Carefully review your entire application form.
   • Verify that all sections are completely and accurately filled out.
   • Double-check that no critical information is missing.
3. Information Validation
   • Verify your details, including:
     • Name and surname
     • Identity number
     • Contact information
     • Bank account details
4. Re-Application Process
   • If the initial review doesn’t resolve the issue, proceed with re-application.
   • Prepare a fresh application with the most current and accurate information.
   • Ensure all documentation is up to date and correctly submitted.
5. Documentation Check
   • Gather all necessary supporting documents.
   • Confirm that copies are clear and legible.
   • Verify that all required documentation is included with your application.

Additional Recommendations

• Be patient and methodical during the re-application process.
• If you continue to experience difficulties, consider visiting a local SASSA office for direct assistance.
• Keep copies of all submitted documents for your records.

Final Steps

After resubmitting your application:

• Wait for official communication from SASSA.
• They will verify your updated application and inform you of the outcome in writing.

Note: Persistence and attention to detail are key to successfully navigating the SASSA grant application process.

SASSA Status Check Declined

When your SASSA application shows “Application Complete”, it means your details have been successfully processed and verified — but that doesn’t guarantee you’ll get your payments each subsequent month. SASSA performs a new eligibility assessment every single pay cycle to make sure you still meet all the criteria for financial assistance. This is often when your application may be declined.

Reasons Why Your SASSA Grant Was Declined?

If your SASSA grant is declined, there’s always a clear explanation provided with your decision. Some of the most frequently cited reasons include:

• Income Above Threshold: Your income is above the maximum limit for the grant.
• ID Verification Failed: Your details do not align with Department of Home Affairs records — typically due to a discrepancy in your information.
• Other SASSA Benefit: You may already be receiving a different SASSA grant.
• NSFAS Benefit: Your name is currently on the National Student Financial Aid Scheme’s recipient list.
• Facility Residency: You are living in a state institution or care facility, which disqualifies you.
• UIF Benefit: You are eligible for or currently receiving Unemployment Insurance Fund payments.
• Government Payroll: You are employed by a government department or institution.
• Outside Age Limit: Your age falls outside the range for the SRD grant in that particular pay cycle.
• Referred or Suspicious Number: The phone number you used is suspected of fraud.
• SAFPS Flag: Your identification number might be listed by the South African Fraud Prevention Services due to suspicious activity.

If you believe these reasons are invalid in your case, you do have the right to appeal the decision.

How to Appeal Your SASSA SRD Application?

If you feel your application was unfairly declined, you can submit an appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA). Here’s how:

• Go to https://srd.sassa.gov.za/appeals/appeal.
• Provide your South Africa ID number and phone number used during application.
• Enter the PIN you get via SMS for verification.
• Select the pay period you want to appeal.
• Provide your appeal reason and submit.

The ITSAA typically reviews appeals within 60–90 days and will let you know their decision afterwards. If your appeal is successful, payments will be processed promptly.

How to Check Your SASSA Appeal Status?

To track your appeal, simply:

• Visit the SASSA appeals website.
• Enter your South Africa ID number and phone number.
• View whether your appeal is approved, declined, or still under consideration.

If you prefer, you can also check your appeal’s progress by calling the SASSA helpline or visiting your nearest SASSA office in person.

Why Your SASSA Payment Might Be Delayed?

Sometimes payments are delayed due to technical or administrative issues. Some common reasons for delayed payments include:

• Bank Verification Pending: Your bank details are still under review.
• Processing Times: Payments may take additional time during busy periods.
• Incorrect Information: An error in your banking details or personal information.
• Public Holidays or Weekends: This can affect processing schedules.

If your payments are delayed, make sure your details are correct and up to date. You can check your SASSA pay status online or by contacting SASSA directly or your bank for assistance.

No Need to Reapply Every 3 Months

SASSA no longer requires recipients to reapply or reconfirm their eligibility every 3 months (since its policy update in April 2024). Currently, SASSA assesses your financial situation and other criteria each subsequent pay cycle. So, keep your information up to date (such as income or banking details) to avoid any disruptions in payments.

Common FAQs About SASA 350

Conclusion

Keeping track of your SASSA SRD status helps you avoid payment delays and application issues. So, Don’t be left wondering about your SASSA grant status—check it quickly and easily with our SASSA Status Check tool! Whether approved, pending, or needing an appeal, staying informed helps you take the next step. Use our free SASSA status check tool now to get real-time updates without any hassle.